Robots are increasingly not only taking over tasks in the production area, but will also support workers in the service area in the future. Due to the problem-free use in 24-hour continuous operation, the technology has decisive advantages over humans. In the service sector, staff can be supported in strenuous tasks. Humans and robots work hand in hand. Use in hospitals, for example, can compensate for a lack of staff. Due to the ongoing demographic change in our society, robots will also be able to take over care tasks in retirement and nursing homes in the future.